Community Safety Update

We’re sharing a brief update following the national terrorism threat level change. There is no specific risk to local communities, and you can continue as normal while staying aware of your surroundings. For more information and guidance, read on.

Eid Mubarak to all our customers and communities celebrating.

From week commencing 1 June 2026, our Bolton UCAN Centre will be open Mondays, Tuesdays, and Thursdays, with a telephone service available on Fridays.

If you’re a tenant of ours and live in Bolton, you might receive (or have already received*) a phone call asking you to book in for an asbestos survey in your home – which includes checking your loft. Read on for the details.

From Tuesday 12 May, our Careline colleagues will be moving to a brand new, custom-built control room based in our main Valley House office. This new space will allow our Careline colleagues to work more closely with other teams and continue providing the same high-quality service. Read on for details.

A property in Bolton has been closed following concerns about persistent anti-social behaviour thanks to joint action by Greater Manchester Police, Bolton Council and Be One Homes.

allpay is upgrading its service to a new platform called allpayments. The current allpay app and the allpay online payment website will no longer be available after 11 May 2026.

This Wednesday (29 April 2026), we were delighted to welcome our customers to our fully-booked 20%** Aspiration employment event, which was a great success.

We’ve secured new £75m long-term loan funding to support investment in existing homes and the delivery of new homes, while maintaining our financial security. 

We want to make sure our customers feel confident to see us not just as a landlord, but as a potential employer too.