Important notice:
allpay has upgraded its services and brought everything together into one new, easy-to-use platform called allpayments. This includes:
- a new allpayments app
- a refreshed allpayments online payment website
If you used the allpay app or paid online through allpay before 11 May 2026 you will need to download the new allpayments app or use the allpayments website. You can sign in using your existing allpay username and password, and your details will automatically transfer over.
Please note: this is not an update to the old allpay app. The allpay app will close, and you will need to install the new allpayments app separately.
Here's how to download and use the allpayments app on your device:
Before you begin: if you already have an allpay card, then please keep this handy – you’ll need the 19-digit number on your payment card in order to add your account details to the app.
If you don’t have an allpay card, or if you haven’t used the online payment system before, please call us on 01204 328000 and we’ll help you set it up.
If you’ve used the online payment system, you’ll need to log into the new allpayments online website here. Select ‘Move my allpay account to new app’ and log in using your existing allpay username and password and your details will automatically transfer over.
If you have any problems finding your code or setting up your account, please call us using 01204 328000 and we’ll be happy to help.
How to download and use allpayments on an iPhone or Android device:
Follow these six steps to download and setup allpayments on your smartphone.
Open your device's app store:
On an Android device, open the Google Play Store. On an Apple device (such as an iPhone or iPad), open the App Store.
Search for the allpayments app:
After you've opened the Google Play Store or App Store, search for 'allpayments' using the search function. Alternatively, you can:
Download and open the allpayments app:
Once you've found the allpayments app in your app store, tap 'Install' (Android) or 'Get' (Apple).
Once downloaded, open the allpayments app from your device's home screen.
Sign in to the allpayments app:
If you’re new to allpayments:
- Select ‘Create a new account’
- Fill in your name, phone number, email address and password
- Select ‘Continue’
- You’ll be asked to verify your email address
- Read the Terms and Conditions and once you’re satisfied, select the tick box ‘I have read the terms and conditions’ and then ‘I accept’
- Read the Privacy policy and once you’re satisfied, select the tick box ‘I have read the privacy policy’ and then ‘I accept’
You're now signed up for an allpayments account.
If you’ve used allpay previously and are moving over to allpayments:
- Select ‘Move my allpay account to new app’
- Log in using your existing allpay account details
Your account details, payees, payment cards, and transaction history will transfer automatically once you first log in to allpayments.
If you haven't got - or can't find - your existing AllPay account details, give us a call on 01204 328000 and we'll be more than happy to help get you up and running.
Add a payee:
Add a payee:
- Select ‘payments’ on the navigation bar
- Select ‘Add a payee’
- Enter your Payment Reference Number (PRN) and again to confirm.
- Select ‘Continue’
- You should be presented with details of Be One Homes.
- Give your payee a nickname (e.g. RENT or TAX) and select ‘Save’
You're now ready to make a payment.
Add a payment method:
- Select ‘Wallet’ on the navigation menu
- Select ‘Add payment method’
- Enter your card information and billing address
- Select ‘Add card’
You can now start making payments.
