A new chapter for Thornbank estate begins: Deane Focus Team

Our ‘Deane Focus Team’ initiative is focused on tackling key issues raised by residents, including repairs and maintenance, debt and money advice, and antisocial behaviour.

We’ve opened a new community space designed to help men socialise and talk openly about mental health issues in Little Lever. It’s called the Living Room.

In this short video, Ebony shares how the support, encouragement and opportunities she received through our Bolton UCAN centre helped her grow in confidence and complete her degree.

A quick conversation could help you access support you’re entitled to.

In fact, our Money Advice Team are so good at talking about money that last year they managed to put £13 million back into customers’ pockets. If you think we could help, don’t put it off.

We’re proud to be part of the BOOST leadership mentoring programme, which is helping create more opportunities for ethnically diverse colleagues to move into leadership roles across the housing sector.

We’d like to dedicate this short film to all the residents, partners and colleagues who supported our Farnworth Focus project. Read on to watch.

Do you have access to communal areas in your building? This short video (two mins) explains why we don’t allow items to be left in these areas, what will happen if they are, and how we can all do our bit to prevent fire and other safety hazards in these spaces.

Be One Homes has a new Chair of the Board, with Mark Wilkinson officially taking up the role following a planned handover period with outgoing Chair Ian Munro.

Read on for a summary of our results from our latest Tenant Perception Survey, along with some of the things we’re doing in response. You’ll also find a link to the full set of TSMs results.