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Service disruption: Global Microsoft outage affecting some customer services

Service update: temporary disruption to phone payments and emails

Due to the current global Microsoft Outlook outage, we’re temporarily unable to take payments over the phone.

Due to the current global Microsoft Outlook outage, we’re temporarily unable to take payments over the phone. However, our automated payment service is still available and operating as normal.

Please be aware that if you contact us by email or submit enquiries through our online Customer care forms, there may be a delay in our response or we may not receive your message while we work to resolve this issue.

We apologise for any inconvenience caused and appreciate your patience.

Thank you.