Frequently asked questions about our planned works:
How do you decide what work is needed?
We carry out Home Condition Surveys on our properties every five years to understand the condition of our homes and buildings. We use this information to plan future improvement works where they are needed most.
When making these decisions, we consider factors such as the age, condition and expected lifespan of building components, including kitchens, bathrooms, windows and roofs.
Will I be told about planned work?
Yes. If work is planned for your home or building, we’ll contact you to explain what is proposed and what it means for you.
You’ll be assigned a dedicated Liaison Officer who will be your main point of contact throughout the project, keeping you informed and answering any questions you may have.
Will I have to pay?
If your lease agreement states that you are responsible for contributing towards the cost of major works, you may be required to pay a share of the costs.
For larger projects, we’ll consult with leaseholders before work begins through a formal Section 20 consultation process, ensuring you are kept informed throughout.
What is a Section 20 consultation?
A Section 20 consultation is a legal process that allows leaseholders to be informed about, and provide feedback on, major works before they begin.
If the cost of the work is expected to result in an individual contribution of more than £250, we will carry out a consultation. If we appoint a contractor other than the lowest bidder, we’ll explain the reasons for our decision before the work starts.
Have more questions?
If you’d like more information about planned work to your home or building, please contact our Asset Management Team at assetmanagement@beonehomes.com.
We’ll be happy to help.
Our colleagues talk about external refurbishments and EPC works in Deane, Bolton:
More than 200 homes across Bolton are set to benefit from a major £5 million investment programme that will improve the quality, comfort and energy efficiency of homes over the coming years.
The programme reflects our commitment to investing in homes and communities, helping customers enjoy warmer, healthier places to live while improving the long-term performance of our housing stock.
- Our colleagues explain more about the project and how it'll benefit residents in this short video.
What work is planned?
Here are the latest details on what work is planned, when it’ll begin (if it hasn’t already), and how each project is progressing.
If you’d like more information on a specific project, you can contact our Asset Management Team at assetmanagement@beonehomes.com. We’ll be happy to help.
- You can drag the table left and right on a mobile device to view more detail.
Planned works | Status | Contractor | Start and End Date |
|---|---|---|---|
Kitchens and bathrooms | Onsite | Connolly | 01/07/2026 to 31/03/2027 |
Structural repairs | Onsite | Various contractors | 01/04/2026 to 31/03/2027 |
Platt Hill & Hulton Lane external refurbishments and EPC works | Onsite | BAAS | 01/01/2026 to 01/09/2027 |
Loft insulation | Onsite | Jackson Jackson & Sons Ltd | 01/10/2025 to 31/03/2029 |
Hargreaves House external refurbishments (coming soon) | Currently procuring project information | To be confirmed | Autumn 2026 (duration likely to be 6 to 12 months) |
Meadowside/Shireburn EPC works | Coming soon | To be confirmed | Coming soon |
Harper Green EPC works | Coming soon | To be confirmed | Coming soon |
Hall i’ th’ Wood EPC works | Coming soon | To be confirmed | Coming soon |
Window replacement works | Tender published | 2 x Contractors to be awarded works | 01/09/2026 to 01/09/2031 |
Definitions:
- Onsite: work is currently being delivered on site.
- Initial planning: working up the information required for the procurement activity.
- Procurement: this means publishing the tender, evaluating options, and awarding the contract(s) for the work.