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Learn more about how we're run:
- Be One Homes is a charitable Community Benefit Society registered under the Co-operative and Community Benefit Societies Act 2017.
Our organisation is overseen by a Board and its Committees, operating under a defined set of governance rules that set out how we manage our internal arrangements to deliver our objectives. We have a current Board of nine Non-Executive Directors and two co-opted Non-Executive Directors.
You can learn more about our management team, Board, and Committees below.
- Looking for our Board and Customer Experience Committee meeting agendas? You'll find them on the respective pages below.
Our Audit and Risk Committee
Our Customer Experience Committee
Our Customer Scrutiny Panel
Our Development Committee
Our Governance and People Committee
Our Group Board
Our Youth Scrutiny Panel
We’ve adopted the National Housing Federation’s (NHF) Code of Conduct and NHF Excellence in Governance and regularly assess compliance with these standards and publish the outcomes in our annual reports.
Related documents:
Risk management:
We have a comprehensive and integrated approach to risk management which aims to ensure that:
- Our staff are clear about what risk management is intended to achieve.
- Significant risks are being identified and managed effectively.
- Training and guidance on risk management are easily accessible.
- A consistent corporate approach is followed using a common ‘risk language'.
- It's seen as an integral part of good corporate governance.
Preventing fraud:
We’re committed to the protection of our assets against losses to fraud and corruption.
We’re working to make sure that the opportunity for fraud and corruption is reduced to the lowest possible level. We’ll be supported in this by the honest majority of people who oppose fraud.
We aim to prevent fraud and corruption by:
- Taking a strategic approach to managing fraud risk.
- Promoting an anti-fraud and corruption culture to which everyone is committed.
- Encouraging the reporting of reasonably held suspicions.
- Assessing and reviewing areas where the risk of fraud and corruption is greatest, and providing adequate resources to carry out preventative and detective anti-fraud controls in those areas.
- Designing and operating systems, procedures, and policies which minimise the risk of fraud and corruption.
- Assisting government bodies, where appropriate, in their investigations into fraud and corruption, and co-operating with other bodies to prevent and detect fraud and corruption.
- Complying with the good practice as set out in the Money Laundering Regulations 2007.
- Creating an anti-bribery culture, supported by policies and procedures, and ensuring compliance with its corporate responsibilities under the Bribery Act 2010.
- Providing appropriate training to members, managers, and colleagues to make them aware of fraud risks and of their responsibilities under this and related company policies.
- Where possible, we'll look to ensure that individuals who've acted, or who've attempted to act, fraudulently or corruptly are prosecuted and any proceeds of their actions are recovered.
Members of the public, partners, contractors, suppliers and other external organisations should be encouraged to raise any issues that concern them regarding possible fraudulent, corrupt, or other illegal acts through whichever channel they consider appropriate.
Requirements on contractors, partners, and suppliers to abide by this Policy in the conduct of their business with and for Be One Homes will be included in tender documents and terms of contract.
In the event that complaints against us from external bodies can’t be resolved informally, then we have a formal complaints procedure. Allegations received by anonymous letters or telephone calls must be treated seriously and investigated in an appropriate manner as far as it’s practical to do so, unless there are good reasons to believe that the allegation isn’t genuine.