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How we are run

Learn more about how we’re run – such as through our management team, Board, Committees, and more.

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Learn more about how we're run:

Our organisation is overseen by a Board and its Committees, operating under a defined set of governance rules that set out how we manage our internal arrangements to deliver our objectives. We have a current Board of nine Non-Executive Directors and two co-opted Non-Executive Directors.

You can learn more about our management team, Board, and Committees below.

Meet our management team

Get to know our Executive Leadership Team members and which areas of the business they're responsible for.

Our Audit and Risk Committee

This Committee ensures strong financial controls, audit oversight, risk management, GDPR compliance and value‑for‑money across Be One Homes.

Our Customer Experience Committee

Members of our Customer Experience Committee make sure that our frontline services are working to provide the best possible services for our tenants and other customers in our communities. Learn more and get details on how to join when we have vacancies.

Our Customer Scrutiny Panel

Our Customer Scrutiny Panel gives tenants and residents the opportunity to scrutinise our policies, services, and actions with the aim of making continuous improvements for customers. Learn more and see how you can get involved.

Our Development Committee

The Development Committee is responsible for assisting our Board in fulfilling its development responsibilities and monitors the performance of such activities across Be One Homes.

Our Governance and People Committee

This Committee ensures high‑standards in governance and HR, regulatory compliance, and effective relationships between the Board, Executive Team and wider organisation.

Our Group Board

Our Group Board shapes our strategic direction and ensures we're accountable to our customers and stakeholders for the quality and effectiveness of our housing and regeneration services.

Our Youth Scrutiny Panel

Our Youth Scrutiny Panel exists to capture the voices, ideas, and feedback of our younger tenants and customers. Learn more on this page.

We’ve adopted the National Housing Federation’s (NHF) Code of Conduct and NHF Excellence in Governance and regularly assess compliance with these standards and publish the outcomes in our annual reports.

Related documents:

Risk management:

We have a comprehensive and integrated approach to risk management which aims to ensure that:

Preventing fraud:

We’re committed to the protection of our assets against losses to fraud and corruption.

We’re working to make sure that the opportunity for fraud and corruption is reduced to the lowest possible level. We’ll be supported in this by the honest majority of people who oppose fraud.

We aim to prevent fraud and corruption by:

Members of the public, partners, contractors, suppliers and other external organisations should be encouraged to raise any issues that concern them regarding possible fraudulent, corrupt, or other illegal acts through whichever channel they consider appropriate. 

Requirements on contractors, partners, and suppliers to abide by this Policy in the conduct of their business with and for Be One Homes will be included in tender documents and terms of contract.

In the event that complaints against us from external bodies can’t be resolved informally, then we have a formal complaints procedure. Allegations received by anonymous letters or telephone calls must be treated seriously and investigated in an appropriate manner as far as it’s practical to do so, unless there are good reasons to believe that the allegation isn’t genuine.

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