Welcome to our Safety Hub:
This section of our website provides information to help protect you and others, covering key areas such as fire, gas, water, electricity, and Asbestos.
It also reminds you of your duties as our tenant, such as allowing us into your home to undertake essential repairs and checks, and not interfering with any safety equipment that we provide.
Please note that these pages do not in any way replace your tenancy agreement – which details your duties, rights, and our responsibilities as a landlord.
- If you'd like to ask a question or report a safety concern, please call 01204 328000.
- So we can show you tailored safety guidance, please tell us whether you live in a house or a flat:
I live in a house:
Tap to see our home safety advice tailored for residents living in houses.
I live in a flat:
Tap to see our home safety advice tailored for residents living in flats.
Have you downloaded our Home Safety Guide?
Our guides contain information to help keep you and others safe in your flat, covering several areas such as fire, water, asbestos, and more.
Please remember that these guides do not replace your tenancy agreement, which details your duties, as well as your rights as a tenant, and our duties as a landlord.
There are two versions of this guide: one for flats, and one for houses. You can download the right one below: