Emergency help with food or fuel
There are many places that can help if you're in a crisis. This page contains details on how to access services and support if you need them.
Advice & support
Our commitment goes beyond housing. We offer services that support your wellbeing and strengthen our communities. In this section, you'll find details on the support we can provide.
Help with money and debt
We can help with a range of money matters; whether you're worried about your finances - including paying rent and other bills - or simply looking for helpful money-saving tips and advice.
How could we help you today?
Here are some of the main ways we might be able to help. As always, you can tap here to contact us if you’d like to know more or aren’t sure.
- We're still working on some pages in the 'Advice & support' section of our website. Please bear with us while we make them the best they can be.
Get support from your nearest UCAN centre
Our helpful and friendly staff provide a little bit of everything in our UCAN centres, so no matter what you are looking for or what support you need - if you think we can help, we probably can.
Help into work or training
See how we can support you or a loved one to get into work with help from UCAN centres, CV and job‑search guidance, interview clothing, work experience, training opportunities, and more.
Help with benefits (including Universal Credit)
Discover the benefits you might be entitled to and how much you can claim. Learn about different benefit types and how to ensure you’re not missing out.
Help with homelessness
It’s important to get help as soon as you can if you’re homeless, or if you think you're about to lose your home. This page explains who can help.
Help with household bills (gas, electric, and water)
Check out our advice to help cut energy and water costs, with free Home Energy Advice Sessions and tips for reducing your household bills.
Help with money and debt
There are many ways we can support you or someone you care about if you're worried about money or debts. This page brings together all the various ways we can support you - whether you'd prefer to speak with someone, or get self-help advice on our website.
Help with safeguarding and domestic abuse
We want everyone living in our homes or using our services to be safe from harm. If you have a concern about yourself or someone else, this page explains what to do and who to contact.
You can tap here to leave this page and go to Google.
In your community
Our communities are at the heart of everything we do. Find out how you can get involved and share your voice.
Support for Armed Forces Veterans
If you're a veteran or a family member of someone who has served in the Armed Forces, this page explains what the Covenant means for you as a Be One Homes customer.
Support to live independently
This page brings together the main ways we can support you to live independently at home. This includes our Careline community alarm service, and disabled adaptations.