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Get support if you’re behind on your rent payments

Learn more about how we can help you manage rent arrears through affordable repayments and free specialist money advice.

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What to do if you're behind on rent payments (rent arrears):

If you’re struggling to pay your rent or arrears, please contact us on 01204 328000, or tap here for more details on how our Money Advice Team can help.

When you get in touch, our dedicated staff will be able to help with things like:

You’re responsible for ensuring that your rent is paid on time. If you’re finding it hard to make ends meet, please remember that your rent is a priority debt and you can lose your home if you don’t keep up with rent payments. Remember that we’re here to help if you need us.

There are other people who can help with money and debt-related matters.

All of these services offer free and impartial help and support:

MoneyHelper (formerly the Money Advice Service

MoneyHelper provides free, impartial guidance on money, pensions and debt. You can tap here to visit the MoneyHelper website for free money and debt advice.

Stop Loan Sharks:

If you’re worried about illegal money lenders, you can call Stop Loan Sharks on 0800 074 0878 or text 60003. You can also tap here to visit the Stop Loan Sharks website.

The IVA Specialists:

For advice about Individual Voluntary Arrangements (IVAs), call 0800 856 8569 or tap here to visit the IVA Specialists website.

Bolton’s Money Skills:

Bolton’s Money Skills offers support with budgeting, benefits and debt. You can tap here to visit the Bolton’s Money Skills website.

Hoot Credit Union:

Hoot Credit Union provides affordable loans and savings options. You can tap here to visit the Hoot Credit Union website.

Find Your Credit Union:

If Hoot Credit Union doesn’t cover your postcode, you can tap here to search for a credit union near you on the Find Your Credit Union website.

Citizens Advice Bury & Bolton (CABB)

For free, confidential advice on money, benefits or debt, tap here to visit the Citizens Advice Bury & Bolton website.

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