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What to do if you're behind on rent payments (rent arrears):
- Lots of people struggle with their finances from time to time, however, help is available.
If you’re struggling to pay your rent or arrears, please contact us on 01204 328000, or tap here for more details on how our Money Advice Team can help.
When you get in touch, our dedicated staff will be able to help with things like:
- Helping you to apply for Universal Credit (and other benefits) and supporting back dated claims.
- Helping you to apply for Discretionary Housing Payment (DHP).
- Benefits checks to make sure you're getting all the correct benefits, even if you're working.
- Reducing your household bills.
- Reducing your outgoings and any debts you might have.
- Supporting you back into training or employment.
- Applying for free training and education grants.
- Budgeting to help you manage and make the most of your money.
- Cooking and shopping on a budget.
You’re responsible for ensuring that your rent is paid on time. If you’re finding it hard to make ends meet, please remember that your rent is a priority debt and you can lose your home if you don’t keep up with rent payments. Remember that we’re here to help if you need us.
Looking for self-help money advice? We’ve got you covered:
Other people that can help with money matters
There are other people who can help with money and debt-related matters.
All of these services offer free and impartial help and support:
MoneyHelper (formerly the Money Advice Service
MoneyHelper provides free, impartial guidance on money, pensions and debt. You can tap here to visit the MoneyHelper website for free money and debt advice.
Stop Loan Sharks:
If you’re worried about illegal money lenders, you can call Stop Loan Sharks on 0800 074 0878 or text 60003. You can also tap here to visit the Stop Loan Sharks website.
The IVA Specialists:
For advice about Individual Voluntary Arrangements (IVAs), call 0800 856 8569 or tap here to visit the IVA Specialists website.
Bolton’s Money Skills:
Bolton’s Money Skills offers support with budgeting, benefits and debt. You can tap here to visit the Bolton’s Money Skills website.
Hoot Credit Union:
Hoot Credit Union provides affordable loans and savings options. You can tap here to visit the Hoot Credit Union website.
Find Your Credit Union:
If Hoot Credit Union doesn’t cover your postcode, you can tap here to search for a credit union near you on the Find Your Credit Union website.
Citizens Advice Bury & Bolton (CABB)
For free, confidential advice on money, benefits or debt, tap here to visit the Citizens Advice Bury & Bolton website.
You may also be interested in:
All pages in this section:
- My home
- Report a repair
- Our Repairs Policy
- Repairs how-to guides
- Get permission to carry out repairs, alterations, or improvements yourself
- Our improvement programme
- Dealing with damp, condensation, and mould
- Why you should take out Home Contents Insurance
- Buying your home through Right to Buy or Right to Acquire
- My tenancy
- Get support to manage your tenancy
- Preparing for a Be One Homes tenancy
- Taking in lodgers
- Running a business from your home
- Pets
- Affordable furniture and flooring for tenants
- Donating or recycling your furniture
- Assigning a tenancy to someone else (assignment)
- Ending a tenancy
- Ending a tenancy due to bereavement
- Succeeding to a tenancy after a bereavement (succession)
- Tackling tenancy fraud
- Useful information for new tenants
- Staying safe at home
- Rent and other payments
- Information for homeowners and leaseholders
- My home
- Report a repair
- Our Repairs Policy
- Repairs how-to guides
- Get permission to carry out repairs, alterations, or improvements yourself
- Our improvement programme
- Dealing with damp, condensation, and mould
- Why you should take out home contents insurance
- Buying your home through Right to Buy or Right to Acquire
- My tenancy
- Get support to manage your tenancy
- Preparing for a Be One Homes tenancy
- Taking in lodgers
- Running a business from your home
- Pets
- Affordable furniture and flooring for tenants
- Donating or recycling your furniture
- Assigning a tenancy to someone else (assignment)
- Ending a tenancy
- Ending a tenancy due to bereavement
- Succeeding to a tenancy after a bereavement (succession)
- Tackling tenancy fraud
- Useful information for new tenants
- Staying safe at home
- Rent and other payments
- Information for homeowners and leaseholders