Our environmental services

• Shrubs to be litter picked and weeded eight times a year.
• Shrubs to be pruned in accordance with horticultural standards.
• Hedges to be visited twice a year.
• If you'd like to find details of Glendale's next visit, please contact us.

• Leaves on grassed areas will be cut when the grass is mowed and left in position on the grass.
• Heavy leaf fall on our footpaths will be removed on a reactive basis.

Please check if the footpath belongs to us. If the footpath is adopted, this is the local authority's responsibility. You can tap here to find your local council on the gov.uk website.

If you live in Bolton:

• You can tap here to see whether a street or footpath in Bolton falls under Bolton Council's responsibility.

• Our footpaths and communal areas will be sprayed two to three times a year.

Please check if the footpath belongs to us. If the footpath is adopted, this is the local authority's responsibility. You can tap here to find your local council on the gov.uk website.

If you live in Bolton:

• You can tap here to see whether a street or footpath in Bolton falls under Bolton Council's responsibility.
• You can also tap here for more information on how Bolton Council deals with weeds on adopted (council-owned) land in Bolton.

What is Japanese knotweed?

Japanese knotweed (Fallopia japonica) is a weed that spreads quickly.

In winter the plant dies back to ground level but by early summer the Bamboo-like stems emerge from deep underground to shoot to over 2 metres (7 feet).

If you think you have Japanese knotweed in your garden, please contact our Neighbourhood Services Team using the details on this page.

How do we deal with knotweed?

We'll add most reports of knotweed to our spraying list. Sites are sprayed two to three times a year throughout the growing season (April to September).

We don't remove knotweed from the site. It must not be disposed of using your wheelie bins or at your local recycling centre. There is strict legislation in place regarding the disposal of knotweed.

It can take years to eradicate knotweed from a site and we'll treat it for as long as necessary.

Tap here to visit the RHS website for more information on Japanese knotweed, including how to identify it.

What is Giant hogweed?

Giant hogweed (Heracleum mantegazzianum) is a close relative of cow parsley originally from Southern Russia and Georgia. It can reach over 3 metres (10 feet) in height.

We'll add all sites containing Giant hogweed to our treatment list.

Although an impressive sight when fully grown, Giant hogweed is invasive and potentially harmful. Chemicals in the sap can cause the skin to become very sensitive to sunlight and may suffer blistering, pigmentation, and long-lasting scars.

Appearance:

Giant hogweed is a tall, cow parsley-like plant with thick bristly stems that are often purple-blotched.

The flowers are white with flat-topped clusters with all the flowers facing upwards. The flower heads can be as large as 60 centimetres (2 feet) across.

It can reach a height of 3.5 metres (11.5 feet) or more and has a spread of about 1 to 2 metres (3.5 to 7 feet).

Tap here to visit the RHS website for more information on Giant hogweed, including how to identify it.

Bindweed:

Typically a climbing or vine like plant, wrapping tendrils around fences and other plants or shrubs.

It rarely causes damage to property although it can grow through cracks in walls and fences.

You can tap here to learn more about bindweed on the RHS website, including how to identify it.

Himalayan Balsam:

Pink ‘orchid’ like flowers. Long serrated edged leaves.

Thick, red/green fleshy stems resembling bamboo.

Seed pods which can be ‘popped’ or which explode.

You can tap here to learn more about Himalayan Balsam on the RHS website, including how to identify it.

We have two cleansing teams on our estates. Work includes:

• Sweeping footpaths.
• Edging off grass.
• Litter picking.
• Weed removal.

If any area visited by the cleansing teams requires extra attention, it may be referred to our Enforcement Team or the local authority's relevant team for further action.

• All offensive or racist graffiti will be removed within 24 hours of it being reported.
• All graffiti will be removed within seven working days.
• You can report graffiti in your area by getting in touch using the contact details on this page.

Trees we manage:

• All trees in our properties' front gardens and on our communal land are inspected on a three-year cycle and any identified work will be undertaken.
• Rear garden trees are inspected following any health and safety concerns raised by residents or any issue referred by our staff.
• Tree removal requests: please note that a tree will only be removed if there's a serious issue with the tree such as if it's diseased, dead, or dying.
• New trees will be replanted when a tree is removed.

Trees won't be removed for the following reasons:

• Lack of light: poor light levels within a property or garden won't necessarily result in tree pruning or removal. There's currently no legal right to light.
• TV reception: if you think trees are affecting your TV reception, works will only be considered once written proof has been submitted to us.
• Leaves, seeds, fruit, and honeydew: no works will be programmed.
• Tree roots: if there's a perceived trip hazard, an inspection will be undertaken to measure if the trip level is within a reasonable tolerance.
• Overhanging branches: under Common Law, a resident may prune back overhanging branches or encroaching roots to your boundary. However, you'll need to ask for permission from us first (use the contact details on this page).
• Squirrels and birds: no works will be programmed.

If you have any serious concerns regarding our trees, please get in touch using the contact details on this page.

Other trees:

• Trees on adopted land: if you've any concerns about trees on adopted land (land owned by the council), please contact your local authority. If you live in Bolton, you can tap here for more information on trees and hedgerows (including who owns them) on the Bolton Council website.
• Trees on private land: the owner of the land is responsible for all trees. You can tap here to access the government's Land Registry, which contains details of who owns land. Please note: there's a small charge for this, payable by the applicant.

Want more information on how we manage trees? You can tap here to view our Arboricultural policy on our policies page.