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Welcome to our Resident Voices Channel

Be part of Resident Voices Channel and share your thoughts to help us deliver a better service for your community.
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A warm welcome to our Resident Voices Channel!

  • It's official! You're now a member of our Resident Voices Channel. We're glad you're here.

Ready to start getting rewarded for sharing your views. Scroll down to find out what’s next.

As an active member of Resident Voices Channel, you’ll:

  • Play a role in how we plan and deliver services.
  • Share your ideas on how we can best support people living in our neighbourhoods.
  • Receive points for completed surveys that are converted into high street shopping vouchers.
  • Influence your area and receive vouchers - all without leaving your home and at a time that suits you.

Want a recap of how Resident Voices Channel works? Watch our short video:

What's next?

We’ll regularly send you surveys to complete. Please sit tight while we prepare the next one.

Here are some answers to frequently-asked questions about our surveys:

  • We'll send you a quick email with a link to complete surveys whenever a new one's available.

You don’t have to complete every activity we share with you – but more surveys = more rewards.

  • Our Resident Voices Channel is run online. If you could use a helping hand accessing Resident Voices Channel surveys and updates, please get in touch.

You can contact us using RVC@beonehomes.com. We’ll let you know if we offer other ways to get involved in future.

  • They're more than welcome to join Resident Voices Channel if they're eligible.

Remember: only one person per household can join Resident Voices Channel, and they’ll need to be either:

  • A Be One Homes tenant or living in a Be One Homes property.
  • Living in a property that used to be owned by Be One Homes (formerly Bolton at Home) or Bolton Council.
  • Living in a Shared Ownership property owned in part by Be One Homes (through our Shared Ownership subsidiary, Stonecross Homes).
  • A current customer of Be One Homes services (such as our Careline community alarm service)
  • A regular user of services provided by our UCAN centres.
  • No problem. Feel free to get in touch and we'll get back to you as soon as we can.

You can contact us using RVC@beonehomes.com.

Resident Voices Channel terms and conditions:

  • Membership of the Resident Voices Channel is open to tenants and local residents aged 18 and over.
  • Resident Voices Channel members may receive up to a maximum of £50 rewards per year.
  • Be One Homes reserves the right to review and/or amend the Resident Voices Channel reward scheme.
  • Be One Homes may remove Resident Voices Channel members who regularly do not complete the surveys we send. However - members do not need to complete every survey they receive.

We also have a Code of Conduct to make sure our Resident Voices Channel works best for everyone involved.

  • You can tap here to read our Resident Voices Channel Code of Conduct (LINK PENDING)

Looking for our Resident Voices Channel Privacy Notice?

You can read the full Resident Voices Channel Privacy Notice on our main Resident Voices Channel page.