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Welcome to Be One Homes

Contact Centre and Valley House Reception closing early on Friday 9 October 2026.

You can, however, still contact us on 01204 328000 after 1pm with any emergencies.

If you’ve an appointment scheduled after 1pm on Friday, we’ll be in touch to rearrange this with you.

We’re sorry for any inconvenience this may cause and thank you for your patience and understanding.

Contact Centre and Valley House Reception closing early on Friday 9 October 2026.

You can, however, still contact us on 01204 328000 after 1pm with any emergencies.

If you’ve an appointment scheduled after 1pm on Friday, we’ll be in touch to rearrange this with you.

We’re sorry for any inconvenience this may cause and thank you for your patience and understanding.

A lady at a crafts session. She is smiling as she adds to her project.

Welcome to Be One Homes

We own, manage, and maintain around 19,000 properties and offer a range of support services. These are available to our tenants, and some are available to other residents living in our communities.
The Recite Me logo with a Be One Homes multicoloured brand thread in the bottom-right corner.

Learn how to make our website work for you

Did you know you can use the Recite Me accessibility toolbar to translate or adjust the appearance of any page on our website? It works on any device. Just tap the 'Accessibility & Languages' button to get started.
A key being inserted into a keyhole on a front door.

Look for a home

Get details on the different ways you can rent or buy a property from us, along with your options if you're thinking about moving.
Male repairs operative stood outside the front door of a Be One Homes property.

Need to report a repair?

We're here to help. Get more information on how to report a repair (including emergency repairs and damp and mould-related issues).
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See our opening times and contact details

See our main contact details, opening times, details on how to make a complaint, compliment, or suggestion, and more.
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Our UCAN centres can help with a little bit of everything

They offer free support with job searching and training, internet and computer access, social activities and community groups, housing and benefits advice, health and wellbeing services, money management, and much more.
A male Be One Homes colleague driving one of our work vans. He is wearing a blue Be One Homes fleece.

Concerned about damp and mould?

We're committed to providing safe and healthy living conditions for our tenants. Our dedicated webpage includes advice preventing and dealing with damp, along with details on what we'll do if you report it to us.
A Be One Homes colleague sat at her desk. She is looking to her right as she smiles at another colleague who isn't visible in the photo.

Careers with Be One Homes

Want to make a difference as part of an organisation with strong social purpose? Learn more about what it's like to work for us and see our current vacancies.
A person sitting at a table with craft materials, looking toward the camera. Behind the person is a bright red display board filled with photos and information about community projects.

Your questions, answered

Can't find what you're looking for? Tap for answers to all sorts of questions about housing, your tenancy, repairs, safety, how we're run, ways we can help, your rights, and more.
Two female Be One Homes colleagues talking to one another. They are wearing blue Be One Homes fleeces.

We're here to help with more than just housing

We can support you or someone you care about with money and debt, accessing benefits, living independently, finding work and/or training, and safeguarding. Just ask.
Our CEO, Noel Sharpe, speaks to a customer at his front door. Noel is holding a clipboard to record customer feedback.

Learn about your rights as a social housing tenant

Learn about the rights you have as a tenant and how to make them work for you.
The side of a Be One Homes Careline van. The car has our multicoloured 'brand thread', the Careline logo, and the Be One Homes phone number and web address.

Careline: support to live independently, 24/7, 365 days a year

Our Careline community alarm service currently helps around 7,000 customers to live independently in their own home, whether they're an owner occupier or tenant.
The main communal garden area of our Lever Gardens Court extra care scheme in Little Lever, Bolton.

Staying safe in your home and/or building

Our Home and Building Safety Hub includes important information and handy advice on topics such as fire, energy, water, and more.
The ground floor lounge area of our Lever Gardens Court extra care scheme in Little Lever, Bolton.

Your guide to housing terms

Whether it’s service charges, choice‑based lettings, or home adaptations, our A to Z glossary breaks down housing terms in easy, jargon‑free language. It also includes signposts to more information on our website where possible.
Portrait image of Tracey Wylie, Money Advice Officer for Be One Homes.

We're here if you need us:

We can support you or someone you care about with money and debt, accessing benefits, living independently, finding work and/or training, and safeguarding – just ask.

Tap here to learn more about all the ways we can help by visiting the ‘Advice & support’ section of our website.

Our latest news updates:

Keep an eye on our latest news for updates on our services and your tenancy, new initiatives, community activities, and more. This list shows the latest six news stories.

Together Against Hate poster promoting Hate Crime Awareness Week, encouraging people to report hate incidents and access support through Be One Homes.

Building homes. Creating communities. Valuing everyone.

This week is Hate Crime Awareness Week (10-17 October), and we're proud to join fellow members of the Manchester Housing Providers' Partnership in reaffirming our commitment to creating communities where everyone feels safe, respected and valued.
Thumbnail graphic reading: 'STAIRs: Your right to know how we manage our homes and services." It also includes an image of a female Be One Homes colleague smiling with her arms folded.

STAIRs: your right to know how we manage homes and services

STAIRs stands for Social Tenant Access to Information Requirements and came in from 1 October 2026. Put simply, it's about making it easier for you to access information about our services and how we're run. Read on to learn more about what this means for you as our tenant.

We currently have properties for sale (via auction)

Read on for further details and auction links for these properties.
Thumbnail image from Katie's Fire Door safety video.

Katie: use these five steps to check Fire Doors are safe

Seen our Katie's five-step Fire Door check..? Follow these steps to make sure your flat's Fire Doors would do their job properly in the event of a fire.
A thumbnail from our gas safety animation. It shows an illustrated frame of a Be One Homes colleague inspecting a gas fire.

Things you should know about gas safety

In this short animation, we’ll talk you through some quick, but important things you should know with regards to gas safety in your home.
Graphic with a 3D illustration of a flame and the text 'Take no chances when it comes to gas safety'.

Take no chances when it comes to gas safety

Following these four gas safety steps will help to keep you and your family safe.